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Support
We designed the Xencelabs drivers with the same attention-to-detail as our other tools. As a result, our hardware and software work together to create a natural drawing experience.
To start using your Pen and Tablet, select your operating system, and click download. This will start the download process for the driver. Once downloaded, you can click on the driver in your download folder to start the installation process. Once the driver is installed, you will be given a walk-through of the Settings Panel, and you can begin using your Pen and Tablet.
Older Versions
Older Versions
Older Versions
Select between Mac OS, Windows, or Linux to download the right driver for your operating system.
When you have found your driver, click download to begin downloading the Driver to your computer.
After your download is complete, run the driver installer, start the setup wizard, and begin using your new tablet.
Where can I download your driver from?
Please go to the Xencelabs.com site, select Support, and then select Driver Download. You can also use the link below to access the driver download page. Once you have landed on the driver download page, you will need to select the driver that matches your operating system, and then select yellow Download.
https://www.xencelabs.com/support/download-drivers
Do you have instructions I can follow to connect my Xencelabs device and download the driver?
Yes, please use the link below to access the Quick Start Guide (QSG). It will walk you through all the necessary steps to download the correct driver and get you connected.https://www.xencelabs.com/support/quick-start-guides
What versions of macOS does your driver support?
The Xencelabs driver supports macOS 12 and newer.
What versions of Windows is your Xencelabs driver compatible with?
The Xencelabs driver supports Windows 7/10/11.
What versions of Linux operating systems is your Xencelabs driver compatible with?
There is a wide variety of Linux operating systems that are compatible with our Xencelabs driver. Please use the link below to check to see if the Linux operating system you are using is listed.
https://solutions.xencelabs.com/en/support/solutions/articles/67000635098-tested-and-compatible-linux-operating-systems
Do I need to have an Administrator account to install the Xencelabs driver?
Yes, you will need to have or have access to the Administrator (Admin) account password.
Once I install the Xencelabs driver on my Mac will other user accounts be able to use the Xencelabs Pen Tablet or Quick Keys?
Yes, once the Xencelabs driver is installed on your Mac, other user accounts will be able to use Pen Tablet and Quick Keys and set up custom settings in the Settings panel.
Once I install the Xencelabs driver on my Windows computer, will other user accounts be able to use the Xencelabs Pen Tablet or Quick Keys?
Yes, once the Xencelabs driver is installed on your Windows computer, other user accounts will be able to use Pen Tablet and Quick Keys and set up custom settings in the Settings panel.
Can I change the language in the Settings panel?
No, the language that is used in the Settings panel is set from the language that is selected for your operating system.
I’m a Mac user, and I would like to use a different keyboard than the QWERTY. Is that possible?
Yes, you can choose from either a AZERTY or QWERTZ keyboard layout. There is an FAQ you can reference that will help. Please use the link below to access that.
https://solutions.xencelabs.com/en/support/solutions/articles/67000682029-macos-keyboard-layout-selections
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