Welcome to the Xencelabs website

Select country or region to browse the content that applies to your location.

image Select country
image
image

Support

Xencelabs Support Hub

Here When You Need Us

You rely on your pen tablet, and digital drawing tools. If your equipment doesn't work, then you don't work. We've designed all our products with reliability in mind, but if you ever run into problems, or would simply like to get more out of your device, we're here to help.

Download Drivers & Firmware

Find the drivers and firmware you need to set up and optimize your Xencelabs device.

Find Your Driver/Firmware >

Product Setup

Take your new device from the box to your studio with our handy setup guide.

Get Started >

FAQ and Forum

Learn how to get the most out of your device with these helpful answers to common questions.

Learn More >

Register Products

Register your device to receive driver updates notifications, access to tips and tricks, and new product notifications and more.

Register >

Are you new to Xencelabs or Digital tablets?

This document will help answer the questions you may not know you have yet.
10 of the most common questions people have ask about our products.

TOP 10 QUESTIONS >

Get Support

North America

SupportNorthAmerica@xencelabs.com

Hotline: +1 (855) 451-1107

Japan

SupportJP@Xencelabs.com

Hotline:03-5577-3010

Mon–Fri:  9:00 AM – 5:00 PM (except public holidays)

China

OnlineSupport@xencelabs.com

QQ: 800184529

Hotline: 400-609-2889 ext. 2

Mon–Fri: 9:00 AM – 11:00 PM (except public holidays)

Sat–Sun: 9:00 AM – 6:30 PM (except public holidays)

Lunch Break: 12:30 PM – 2:00 PM

We use cookies to personalize and enhance your browsing experience on our websites. You can manage your settings at any time through Cookie Preferences or read Cookie Policy to learn more.
Required Only
Accept All